Code of Conduct

Supplier Code of Conduct

The Supplier Code of Conduct (“Code”) for Avenue Two specifies our expectations for how Avenue Two Travel Suppliers must function. This code applies to all suppliers and affiliates who provide products and services to Avenue Two Travel, including but not limited to accommodations, transportation, tour operators, and excursion providers, and independent travel advisors. Suppliers, including their employees, agents, and subcontractors (collectively referred to as “Suppliers”), are expected to comply with this Code while conducting business with or on behalf of Avenue Two. 

Avenue Two expects Suppliers to act with integrity and follow legal, ethical, safe, fair, and responsible business practices. Avenue Two believes in an inclusive and diverse work environment, and expects Suppliers to show similar dedication to inclusive business practices. 

While we understand that our Suppliers operate in varying legal, cultural and geographic contexts, they are required to comply with all pertinent laws, rules, regulations, and standards in the countries where they operate, meeting the minimum requirements established in this Code. 

The Code

1. Compliance with laws and regulationsWe understand we work in a global economy where there are varying cultural and political norms, however, Suppliers must comply with all applicable laws and regulations in the countries where they operate. They must also comply with this code of conduct, as well as any other relevant policies and guidelines established by our organization. They are encouraged to exceed their local laws and regulations to match those set forth by the  

2. Business integrity: Suppliers must conduct their business with integrity, honesty, and transparency. They must not engage in any form of bribery, corruption, or unethical behavior. Suppliers must also respect the intellectual property rights of our organization and other third parties. 

3. Human rights: Suppliers must respect and promote human rights in their operations and supply chain. This includes, but is not limited to, prohibiting forced labor, child labor, human trafficking and discrimination. Suppliers must also provide a safe and healthy work environment for their employees. Suppliers must uphold the highest standards of human rights and labor practices, including fair wages. 
   • Local Employment and Economic Development – Suppliers must prioritize hiring and sourcing from local communities and support the development of local economies. 
   • Forced Labor – Our organization prohibits the use of forced labor in all aspects of our operations, including the hiring, training, promotion, and termination of employees. We also prohibit the use of forced labor in the production, transportation, or delivery of our goods and services. Forced labor is defined as any work or service that is performed involuntarily, under threat of penalty or harm. This can include physical or emotional coercion, such as threats of violence or harm to the worker or their family. Forced labor can also include debt bondage, where a worker is forced to work in order to pay off a debt. 
   • Child labor – Our organization is committed to protecting the rights of children and preventing their exploitation. We do not employ children, defined as individuals under the age of 18, in any of our operations or activities. Furthermore, we expect our suppliers and business partners to comply with this policy and not engage in any form of child labor.  Definitions: Child labor refers to work that deprives children of their childhood, their potential, and their dignity. It is work that is mentally, physically, socially, or morally dangerous and harmful to children, or interferes with their schooling. 
   • Discrimination – Our organization prohibits discrimination, harassment, and retaliation on the basis of race, color, national origin, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic under applicable law. Furthermore, we expect our suppliers and business partners to comply with this policy. 

4. Environmental stewardship: Suppliers must minimize their environmental impact by implementing environmentally sustainable practices in their operations and supply chain. This includes, but is not limited to, reducing greenhouse gas emissions, conserving natural resources, and managing waste responsibly. 
   • Suppliers must comply with all relevant environmental laws and regulations in the countries where they operate. 
   • Suppliers must prioritize sustainable infrastructure, such as energy-efficient buildings, renewable energy sources, and sustainable transportation options. 
   • Suppliers must take steps to conserve natural resources, reduce waste, and minimize their carbon footprint in their operations: 
     • Minimize or eliminate emissions, set greenhouse gas reduction goals, and choose low-emission products and services whenever possible. 
     • Promote responsible energy and water usage by implementing efficiency measures, behavioral changes, and investments in renewable technologies. 
     • Manage waste effectively by minimizing, donating, and recycling waste generated from the supplier’s business operations. 
     •  Practice responsible consumption by partnering with upstream suppliers that support, protect, and restore the environment, and by maximizing our procurement of sustainable, eco-efficient products and services. 

5. Quality and safety: Suppliers must ensure that their products and services meet the highest standards of quality and safety. They must also comply with all relevant product safety regulations and standards. 

6.  Responsible Tour Operations: Suppliers must prioritize responsible tourism practices, such as minimizing waste and pollution, respecting wildlife, and supporting conservation efforts. 
   • Local Communities: Suppliers must engage with local communities, respect cultural heritage, and minimize any negative impacts on local culture and traditions. 
   •  Ethical Animal Tourism – Suppliers must not offer activities that exploit or harm animals and must only support ethical animal tourism activities that prioritize the welfare of animals. 
   • Sustainable Food and Beverage – Suppliers must prioritize sourcing sustainable and locally produced food and beverage options and minimize waste in their operations. 

7. Conflict of interest: Suppliers must disclose any conflicts of interest that may arise in their business dealings with our organization. They must also avoid any actions or decisions that may give rise to a conflict of interest. 

8. Confidentiality and data protection: Suppliers must maintain the confidentiality of our organization’s information and data, as well as any personal data that they may have access to in the course of their business dealings with our organization. 

9. Continuous improvement: Suppliers must continuously improve their business practices to align with the principles outlined in this code of conduct. This includes monitoring and reporting their progress towards meeting these standards. 

Enforcement: Suppliers who violate this code of conduct may be subject to corrective action, up to and including termination of our business relationship. Our organization reserves the right to conduct audits and assessments of our suppliers to ensure compliance with this code of conduct.